At Chroma Electronics, we know how important fast and reliable delivery is when it comes to your tech setup — whether it’s a new TV, laptop, or gaming gear.
Every order is packed securely and shipped through trusted courier partners to make sure your devices arrive in perfect condition.
Below you’ll find detailed information about our delivery services, timeframes, and what to expect when shopping with us.
Current delivery status & service updates
All orders are being processed as normal.
During peak seasons or national holidays, slight delays may occur due to courier network demand.
You’ll always receive an email confirmation once your order has been shipped, including a tracking link for live updates.
Our delivery services
We offer a range of delivery options to suit your needs:
| Delivery type | Cost | Delivery time |
| Standard Delivery | Free for orders over £50 | 2–4 working days |
| Express Delivery | €7.95 |
1–2 working days |
| Click & Collect | Free | Ready in 1–2 business days |
| International Shipping |
Calculated at checkout |
5–10 working days |
Order processing times
- Orders placed before 1 PM (Monday–Friday) are usually dispatched the same day.
- Orders placed after that time or during weekends are processed on the next working day.
- You will receive an email confirmation once your order has been shipped.
- Orders containing multiple items may be shipped in separate parcels depending on stock availability.
- Please note that orders containing large or fragile items (such as TVs or monitors) may require additional handling time for secure packaging.
Tracking your order
Once your order has been shipped, you’ll receive an email with your tracking number and a link to follow your parcel in real time.
Tracking information may take a few hours to update after dispatch.
If you haven’t received your tracking link, please check your spam folder or contact our support team at:
example@chroma-electronics.com
International shipping
We deliver across most European countries and selected international destinations.
Delivery times vary depending on the location and courier network.
All international orders include full tracking and customs documentation.
Customs duties or import taxes, if applicable, are the responsibility of the customer.
For high-value electronics, we use express courier services with insurance coverage for added peace of mind.
Please note that international deliveries may experience occasional delays due to customs clearance.
Important delivery notes
- Delivery times are estimates and may vary during holidays or peak periods.
- A signature may be required upon delivery for high-value items.
- We are unable to deliver to PO boxes or forwarding addresses.
- In rare cases of courier delays, we will do our best to resolve the issue promptly with our logistics partners.
- If your parcel arrives damaged, please contact us within 48 hours of receipt with photos so we can assist.
- All electronic items are quality-checked before dispatch and shipped in original manufacturer packaging or protective boxes.
Need help with your delivery?
If you have any questions or issues regarding your delivery, please contact our support team:
example@chroma-electronics.com
+12 34 5678 9123
Thank you for choosing Chroma Electronics.
We take pride in delivering the latest technology to your door — fast, safe, and with the care your devices deserve.